An external hard drive is an excellent storage device for pictures, documents, and important business information because they have a high storage capacity and are extremely portable. They are, however, still a hard drive with moving parts which can be easily damaged by dropping, falling, jarring or jolting. An external hard drive is also susceptible to data corruption, just like the hard drive in your computer.
DataTech Labs® offers data recovery services for all makes and models of external hard drives. Our professional external hard drive recovery specialists use state-of-the-art, non-invasive technology to ensure the highest recovery rate of your lost data. Where other companies may consider a failed external hard drive unrecoverable, DataTech Labs may still be able to recover data thought to be lost.
Some external hard drives may actually have multiple drives made up in a RAID configuration. See more about RAID Data Recovery if your drive falls into this category.
External Hard Drive Evaluation
After performing an evaluation on your external hard drive, our engineers will expediently determine the failure of the external hard drive, and what the fastest, most cost-effective method the data recovery will be. You will be contacted shortly after the evaluation has been completed, and advised of all options. Our staff understands how difficult it can be to experience a hard drive crash, and will work with you throughout the entire process to ensure a quick recovery of your valuable data.
Types of External Hard Drive Data Recovery Services
- Logical External Hard Drive Data Recovery – Where an external hard drive is still physically working, however, data is not able to be accessed due to corruption, virus infection, lost partition, file deletion, or accidental re-formatting.
- Physical Hard Drive Data Recovery – Where an external hard drive has mechanically or physically failed. Typically this hard drive failure is caused by a crashed head, failed motor or damaged PCB board. These hard drives must be opened and examined in our Class 100 Cleanroom.
- External Hard Drive Data Recovery from a Natural Disaster – When an external hard drive is affected by natural disasters such as a lightning strike, hurricane, tornado, fire, flood or earthquake, we can most likely recover data from that hard drive. Even if your external hard drive has been fully submerged for an extended period of time, it is possible to recover data from it.
External Hard Drive Care
An external hard drive is very versatile and convenient, therefore most consumers have at least one in their home or office. It is important to remember that these are the same hard drives that are inside a computer, and can easily be damaged. Here are some helpful tips to make sure you don’t suffer a data loss or hard drive crash:
- Always make sure to keep a back up copy of all information stored on your external hard drive. These should not be used as a primary storage device.
- Always make sure to keep a back up copy of all information stored on your external hard drive. These should not be used as a primary storage device.
- If you external hard drive is knocked over or bumped and starts making a clicking sound, turn it off immediately and do not attempt to hook the drive up to another computer.
